People
Maintain membership information across agencies, programs, worksites, classifications and bargaining units.
Social Services & Community Agency Workers
Union software that works across agencies, programs and community sites.
Union Software is designed around the structures, agencies, and representation requirements of social-services and community-agency locals.
Social-services and community-agency unions represent members across programs, sites and employers that are often spread through a region. Union Software helps officers, representatives and stewards maintain one connected view of members and representation across those workplaces.
Understand the Environment
Social-services bargaining units can include child-protection workers, income-support staff, housing workers, shelter employees, developmental-services staff, settlement workers, outreach workers and administrative employees.
Members may be distributed across agencies, programs, resource centres, shelters and satellite offices, including outreach work that is not tied to one desk.
Caseloads, scheduling, travel, safety, accommodations and discipline can generate significant representation activity across programs and employers that do not share one office.
Scenario
A steward notices several child-protection members in the same program asking about caseload relief.
Instead of opening one isolated file, the representative runs a report on workload notes, accommodations and cases across programs.
The local sends a short priority survey to those classifications and opens one coordinated case where the pattern holds.
The report and survey results go into bargaining preparation and a member briefing on what the local is taking to the table.
How Union Software Helps
Grievances & Cases
Manage grievances, disciplinary matters, caseload and safety cases through consistent representation workflows.
Agreements
Keep collective agreement information accessible as representatives manage issues across programs and employers.
Communications
Reach the entire membership or communicate with specific agencies, programs, classifications and groups.
Bargaining
Bring recurring caseload, staffing and representation history into bargaining preparation.
Advanced Reports
Identify grievance trends and representation patterns across agencies, programs and worksites.
Operationally Ready
Built for locals representing members across agencies, programs and community sites that do not share one employer or office.
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