People
Keep member records current across stores, branches, departments, classifications and part-time or full-time status.
Retail & Service Workers
Union software that works across stores, branches and service floors.
Connect representation across stores, branches, departments, classifications and regions.
Retail and service locals represent members spread across stores, branches and customer-facing workplaces that change hours, staffing and ownership with little notice. Union Software gives officers, staff and stewards one place to keep members, cases and the agreement together as work moves from location to location.
Understand the Environment
Retail and service bargaining units can include cashiers, sales associates, stock clerks, pharmacy assistants, customer-service staff, warehouse support and department supervisors in the unit.
Members often work across many stores or branches, with part-time hours, rotating schedules and classifications that differ by department and banner.
Scheduling, availability, hours of work, store closures, customer complaints and discipline create a high volume of steward work that should inform the next set of proposals.
Scenario
The local is calling a strike vote across several stores and needs part-time and closing-shift members to see the update before they start a shift.
Officers build the audience in People by store, department and status, then send the bargaining update by SMS and email.
Voting shows turnout by store as ballots come in, so stewards can remind the locations that are still quiet.
If the vote carries, Strike uses those same store lists for picket assignments and the next member announcement.
How Union Software Helps
Grievances & Cases
Open and track scheduling, hours, discipline and customer-complaint cases from the store floor through to settlement.
Agreements
Keep the collective agreement and local scheduling practices attached to each file the steward is working.
Communications
Send updates to a single store, a region or a classification instead of one message to every member.
Bargaining
Bring hours, availability and closure history into bargaining so proposals reflect what stewards are already seeing.
Advanced Reports
Report case volume by store, region and issue type so officers can see where representation is concentrating.
Operationally Ready
Built for retail and service locals representing members across stores, branches and geographically spread workplaces.
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