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About Union Software

The operating system for the collective bargaining economy.

Union Software builds connected digital infrastructure for the institutions that bargain, administer, and protect agreements, and for the people who keep that work moving every day.

A union staff member using a laptop beside a transit worker using a tablet at a depot.

Built Around People

Technology matters when it helps people do the work better.

Union Software is built for union leaders, staff, representatives, organizers, and members: the people who brief boards, file grievances, run campaigns, fill crews, reconcile dues, and answer when a member needs help. The platform clears friction from that work, protects trust, and creates more room for judgment, advocacy, and service.

Why We Exist

Labour organizations have evolved. Responsibilities have grown. Complexity has grown with them. Members expect faster answers, clearer communication, and modern service. Leaders need board-ready visibility. Staff and representatives need one place where people, cases, money, and agreements stay connected.

The opportunity is to match that evolution with technology built for the work itself: systems designed beside bargaining cycles, member service, governance, and institutional trust.

Union Software exists to meet that moment with purpose-built software for the collective bargaining economy.

The Collective Bargaining Economy

The collective bargaining economy is the network of unions, associations, members, employers, benefit organizations, workforces, training bodies, and surrounding institutions that make collective agreements real in practice.

It is an operating layer: governance and representation, remittances and benefits, dispatch and credentials, communications and campaigns, education and organizing. When information stays connected across that layer, members stay informed and organizations stay strong.

Union Software is built for that category, purpose-made for the institutions and people who carry lasting responsibilities in this economy.

Built for What Comes Next

Modernization means connected digital infrastructure: one trusted foundation for people, cases, money, agreements, and outreach.

Our philosophy is practical. Start from trusted people records. Keep ownership with the organization. Add the workflows institutions actually run, so every new capability makes the whole system more useful and easier to run together.

One Connected Platform

Union Software brings the work of a union into one connected platform: membership and people, communications, grievances and representation, governance and reporting, hiring hall and workforce matching, documents and files, public sites and member portals, mobile access, and Union Intelligence working inside each client’s tenancy to strengthen real decisions with the organization’s own connected data.

Each product page covers how those capabilities work in detail. Here, the point is simpler: one foundation, shared across the institution, so people, money, cases, agreements, and outreach stay in the same living system.

Union Software

Trusted member records

One foundation for the work of your union.

Your organization’s records. Access based on responsibilities.

Leadership

Our diverse board of directors and executive leadership bring a combined 150+ years of experience across the collective bargaining economy. That depth shapes how we design, implement, and support the platform.

Karen Brown

Karen Brown

President, Union Software

Karen Brown is President of Union Software, bringing decades of labour leadership and first-hand experience with the complexity of large membership-based organizations to the company’s mission of building the digital infrastructure for the collective bargaining economy.

Before joining Union Software, Karen served as President of the Elementary Teachers’ Federation of Ontario (ETFO), representing more than 80,000 teachers and education professionals. Her experience spans collective bargaining, grievance management, governance, member representation, labour relations, and engagement with government and institutional stakeholders.

As President, Karen works directly with union leaders and organizations to demonstrate how modern technology can strengthen operations, improve member engagement, and support the increasingly complex work of representing members. Her extensive experience within the labour movement gives her a unique ability to connect Union Software’s technology with the challenges, priorities, and opportunities facing unions today.

Karen serves as a trusted point of connection between Union Software and the organizations it supports, helping union leaders understand what is possible when modern technology is applied across their operations.

Her leadership combines deep institutional knowledge of the labour movement with a clear vision for its future, helping advance the role of technology across the collective bargaining economy.

Part of Union Global

Union Software is a business of Union Global, the operating layer for the collective bargaining economy.

That place in a larger organization gives Union Software the backing to build for the long term, while Union Software remains the product and service relationship for unions and the institutions that run on this platform. The corporate story lives on Union Global.

Visit Union Global

The Future of the Collective Bargaining Economy

Expectations on labour organizations will keep rising. Members will expect modern experiences. Leaders will expect organizational intelligence they can act on. Connected data and Union Intelligence, working within each client’s tenancy, will help institutions see clearly and move with confidence.

The future of the collective bargaining economy belongs to organizations that treat digital infrastructure as core capacity: one connected foundation for people, representation, money, agreements, and outreach, built for the work as it is and ready for what comes next.

Union Software is building that foundation.

See what modern union infrastructure looks like.

Walk through a connected platform built for membership, representation, communications, dispatch, finance, and the work that sits between, configured around how your organization actually operates.

Talk to Our Team