Skip to content

By Role

By Role

See how Union Software supports elected leaders, representatives, organizers, and the staff who keep daily union operations moving.

A white Canadian or American man in his fifties, clean shirt, no tie required, seated at the head of a plain wood table in a union office.

Union President

Walk into the executive board with the local in view — open cases, bargaining, votes, dues, and what members were actually told.

A white Canadian or American woman in her forties, open-collar shirt, standing beside a plain table — not at the head — briefing two people.

Vice-President

Act for the President when they are out — and run the unit, site, or grievance portfolio you actually hold — from the same records the board already uses.

A white Canadian or American man in his fifties, clean work shirt, standing at a dispatch counter in a bright hiring hall.

Business Manager

Fill the call, apply the referral rules, and know who is in good standing — without rebuilding the hall from a day book and three phones.

A white Canadian or American woman in her fifties, glasses, cardigan, seated at a plain desk with a printed remittance register (no readable names) and a laptop.

Secretary-Treasurer / Financial Secretary

Receive the remittance, apply it to the member, and walk into the meeting with a dues position you can open if someone asks for the file.

A white Canadian or American man in his sixties, glasses, plain shirt, seated at the secretary’s table along the side of a meeting — not the head.

Recording Secretary

Notices go to the people in People.

A Black Canadian or American woman in her forties, work-clean polo, standing at a whiteboard with a simple agenda (no crest).

Chief Steward

Coordinate the steward body so time limits, fact sheets, and step meetings look the same on nights as they do on days.

A white Canadian or American woman in her thirties, work shirt or clean scrubs, standing with a notebook beside a member (a Black man in his forties) in a bright break room.

Steward / Shop Steward

First call on the floor: notes, the 5 Ws, the remedy, and the clock — not a form that waits until you get back to the hall.

A white Canadian or American woman in her thirties, jacket, standing on a bright sidewalk or worksite approach with a notebook — talking to a Black man in work clothes.

Organizer

The list is the campaign.

A white Canadian or American woman in her forties at a reception counter, headset optional, monitor showing a member record with names not readable.

Office Administrator

The hall phone, the remittance import, the address change, the meeting notice — one record, so the officer is not retyping what you already entered.

A Black Canadian or American man in his late forties, jacket, no tie required, seated at a plain bargaining table with a proposal printout.

Staff Representative (National / International Rep, Business Agent)

Hired to service the local: the table, the arbitration brief, the seniority list — not a second President and not the steward on the floor.

A Latina dispatcher in her thirties at a raised counter, headset, monitor showing a dispatch list (no readable names).

Dispatcher

Morning dispatch: the requisition, the book, the offer, the slip — without rebuilding the list after every yes, no, or no-answer.

A white Canadian or American woman in her thirties at a standing desk, drafting on a laptop (compose view, no readable names).

Communications

One approved message, to the unit that should hear it, on the channel they actually read — not a personal list and not a print shop.

A white Canadian or American woman in her fifties, facilitating at a flip chart (no crest).

Educator

Publish the path, fill the room, record who completed — so “they were trained” is a completion date, not a rumour.